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FOR IMMEDIATE RELEASE

September 15, 2026


NOT YOUR AVERAGE JOE STATEMENT REGARDING U.S. DEPARTMENT OF LABOR

COMPLAINT


OKLAHOMA CITY - On September 11, 2026, the U.S. Department of Labor filed a federal complaint against Not Your Average Joe, Inc. and its founder and Executive Director, Tim Herbel, concerning wage-and-hour practices. NYAJ had been actively engaged in settlement discussions with the Department before the filing and remains focused on reaching a responsible resolution that is fair and just.

NYAJ is one of Oklahoma's most impactful nonprofits, employing hundreds of those with special needs in meaningful employment. By our nature and at our core, we believe strongly in the dignity of work, and subsequently, in employees receiving every dollar they are legally owed. Most employee tips were distributed; however, certain reductions from tip distributions for business-related costs were not permitted under federal law. Some tip distributions were occasionally delayed, and aspects of our historical recordkeeping were not adequate. NYAJ intends to make employees whole for amounts legitimately owed and has strengthened the systems involved months ago and has brought on consultants to look at every system to ensure no gaps remain.

At the same time, NYAJ disputes the characterization that employee tips were arbitrarily determined or that NYAJ simply kept all employee credit-card tips. Historical tip allocations were calculated using spreadsheets based on hours worked, and tip distributions were handled by multiple people within the organization over the years, including site managers, and at times, third party bookkeepers.

"Since its inception in 2019, NYAJ has encountered rapid growth and has been focused on our mission of including people of all abilities in the workplace. In order to continue that growth and be sustainable for the next generation of employees, with disabilities and without, we need to now grow deep and not just wide."

The complaint also raises other wage-and-hour, recordkeeping, and youth-equipment compliance issues in which noble intent did not match the letter of the law. NYAJ has implemented stronger onboarding, payroll, timekeeping, tip, recordkeeping, training, and equipment controls as part of its response.

"We have owned any procedural error, corrected it, and will make employees whole for amounts legitimately owed. We will also be equally committed to factual accuracy where the government's allegations do not reflect how our systems actually operated. Protecting employees and telling the truth about what happened are not competing values. We intend to do both."

NYAJ respects the Department of Labor's role in protecting workers and does not seek a public battle with the agency. The organization's goal is a fair, accurate, and proportionate resolution that protects employees, corrects compliance failures, and allows NYAJ to continue creating meaningful employment and learning opportunities for people of all abilities across Oklahoma.

NYAJ continues to operate normally and fulfill its commitments to employees, customers, vendors, schools, landlords, and community partners. Visit our website NYAJ.coffee for more information or join us at a local store to engage in our mission of making the world more accept-ional , including people of all abilities.


Media inquiries:

Tim Herbel | tim@nyaj.coffee

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We believe our community deserves to hear directly from us. Please read our full statement regarding the U.S. Department of Labor complaint here and on our website at nyaj.coffee/press.

EDIT: Please direct all media inquiries to tim@nyaj.coffee.1 week of the Pumpkin Cheesecake latte! Have you tried it yet? šŸ˜‹

(ft. @quincybakeshop's pumpkin spice cookie)Customer-facing, side-by-side, meaningful employment for people of all abilities. That's why we're here. 
(And our coffee's amazing too.)

We practice inclusive employment at Not Your Average Joe, Stella Nova, ABE's, and Quincy Bake Shop. Not only in our stores, but in our kitchen, our bakery, our warehouse, and all the way down. Because people with disabilities BELONG.

The best ways you can help? Come and grab a coffee with us. Stay for lunch. Share with a friend. Think of @quincybakeshop next time you need a cake. Become a monthly donor at nyaj.coffee. Whichever way you choose, thank you for supporting us and all of the people we exist to support. šŸ’›ā˜•ļøLast week, Dwayne celebrated his 5 year anniversary of working at Not Your Average Joe. In his words, "that's a long time." 

Dwayne (aka Bubba) is truly accept-ional. He lights up the room when he comes to work, whether it's his energetic greetings,  soulful singing, or joyful dancing. You can often hear him say, "This is my family here." We're so glad to be able to provide a space for him to work and belong. We love you Dwayne. šŸ’›

This clip is from @vgm.social's short documentary "Blend Ability", which is available to watch on YouTube. You can follow the link in our bio or visit our website to watch the full video. If you've got 6 minutes to spare, we highly recommend. šŸŽ„IT'S HERE: Fall Menu 2026 is now available! šŸ‚

We can't wait to kick off the season this weekend with brand-new flavors like Pumpkin Cheesecake and Salted Maple. Swipe for a closer look at each drink!

[šŸ“ø: @christa.png]

The Pumpkin Cheesecake Latte

We're excited about this one. A classic pumpkin spice latte, topped with our new house-made cheesecake cold foam, (made with real cream cheese!) and a biscoff crumble.

For the hot PSL lovers - don't worry! You can still get it hot, it just won't include the cheesecake cold foam.

We have a feeling she's going to be the star of the show this season.

Caramel Apple Butter Macchiato

Crisp apple butter with a rich caramel drizzle, made with oat milk. A returning fan favorite!

Pumpkin Chai & Pumpkin Cold Brew

Our house Colombian cold brew layered with pumpkin cold foam. You all loved it so much last year that we had to do a chai version too.

Granny Apple Chai

Another fan favorite. Warm, spiced chai with caramel apple butter, topped with cinnamon powder.

Salted Maple Latte 

Made with maple syrup and salted cold foam. Try it as a traditional 6oz hot cappuccino!

Salted Maple Matcha

Ceremonial hand-whisked matcha with maple syrup and flaky sea salt.

Bonfire Mocha

Cozy and spicy with dark chocolate, cinnamon, cardamom, and cayenne. Try it as a hot chocolate too!

Of course we must highlight the beautiful fall pasty selection from @quincybakeshop, who always knocks it out of the park. 

This season, we'll be serving:
- Pumpkin Spice Cookies
- Apple Pie Danishes
- Apple Fritters
- Maple Vanilla Scones
- Pumpkin Crumb Cake
- Classic Cinnamon Rolls
- Orange Cardamom Cinnamon Rolls

You can find these at any NYAJ or Stella Nova location, Quincy Bake Shop's kitchen location, or Quincy Bakery & CafƩ!

The full menu. Even though it may still be 100° out, we can pretend together.

We'll see you soon!FALL MENU LAUNCHES ON FRIDAY!! Who's ready?!Fall menu launches in JUST ONE WEEK! šŸ‚
Will we see be seeing you next Friday?

šŸ“ø: @christa.pngThis week is 10 Buck Lunch Week in @midtownokc! Come and see us at NYAJ Midtown for our special limited edition menu - and it's all for just $10! šŸ’µA little motivation in these times of 108° heat. Does anybody else smell pumpkin spice? 

Fall menu launches Friday, September 4th šŸ‚
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